From the moment I booked the parking arrangement I felt that the staff were very attentive and helpful. They told me not to worry if I didn’t make the appointment time I estimated. I was an hour late because of travel delays but it wasn’t a problem at all. The representative met me at the airport hotel and told me to call them 10 minutes before I needed the car and they would meet me at the hotel reception area. I called and they had already left the car for me. Another agent met me and gave me the keys. He even assisted with putting the bags in the back. That is service excellence to me. Thank you for your service.
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