| Definition | 1st event | 2 events or more | Associated costs |
Trip Start Fee | Cost charged to offset insurance costs and standardize pricing | $1 | $1 | $1/Trip |
Registration Fee | Cost associated with registering an account | | | $0 – FREE |
Unsecured Vehicle | Windows left down, door or rear hatch not closed, vehicle left unlocked | | | $50 each occurrence |
Recovery from Parking garage/Paid lot | Vehicle abandoned in parking garage or paid lot | Actual cost of lot + $25 | Actual cost of lot + $50 | $25/$50 + Parking garage/lot fee |
Excessive pet hair | Pet not in carrier causing excessive hair in the vehicle | $100 | $200 | |
Excessive cleaning | Excessively dirty vehicle | | | $100 each occurrence |
Smoking | Smoke from any substance detected in vehicle | $100 | $200 | |
Towing | Actual cost of tow | | | Cost of Tow each occurrence |
Tow fee | Fee associated with recovery | Towing charge only | Towing charge + $100 Tow fee | $0/$100 |
Toll & Processing | Vehicle is ez-pass equipped | | | Toll cost plus 15% each occurrence |
Unauthorized vehicle parking | Illegal or otherwise unauthorized parking that requires relocation | $25 if not towed | $50 if not towed | $25/$50 |
Loss of revenue | Vehicle out of service due to customer negligence | | | Actual cost each occurrence |
Damage to vehicle insurance deductible | Customer responsibility in the event of an accident. Please click here for insurance details. | | | $500 each occurrence |
Processing for Tickets/Violations | At fault ticket cost plus processing fee- Please click here for parking rules | No fee 1st time + ticket cost | $25 processing fee + ticket cost | $0 + ticket cost/$25 + ticket cost |
Reprocessing Declined Payment | Fee associated with declined credit/debit card + actual balance owed | No fee 1st time | $25 processing fee | $0/$25 |
Drained Battery | Leaving vehicle headlights on, interior lights on, etc. | | | $50 each occurrence |
Excessive Mileage | Over 500 miles/per trip | | | $0.45 per mile overage |
Abandoned vehicle outside home area | Fee associated with vehicle outside home area | | | $50 + $0.45 per mile |