Washington D.C. – November 1st, 2023- Free2move is bringing carvaloo on as an AI based damage detection software partner for their car-sharing service. In line with their leadership as both an AI and tech company, carvaloo will offer Free2move highly precise, immediate damage detection, empowering Free2move with the real-time information necessary to streamline its claims processes and ensure its fleets are in optimal condition.
The ability to offer customers access to quality, well-maintained vehicles is a core advantage Free2move provides. Quick vehicle turn-around, a fast repair process, and straightforward customer invoicing are all necessary to ensure the maximum number of vehicles is available in the fleet at all times.
carvaloo has developed a highly precise AI damage detection algorithm that reports in real-time. From heavy impact to dents and scratches, carvaloo immediately updates changes to vehicle condition. The system benefits include faster vehicle repair, better road safety thanks to perfectly maintained fleets, greater vehicle uptime, lower costs, and a transparent and smooth claims process.
Driven to constantly improve the customer experience, Free2move has already equipped 100 of its Washington D.C. car-sharing fleet with this innovative technology. The aim of this strategic partnership is to ensure 100% of the U.S.-based Free2move vehicles are equipped with carvaloo by the end of the year.
“At Free2move, we embrace the latest technology and uncover brave new paths to empower people with the seamless freedom of movement,” begins Clemens Schoenberger, Director of Operations, Free2move North America. “We immediately saw the benefits of carvaloo technology, including an increase in vehicle up-time and an easy and straightforward claims process. And we are the only car-sharing company in the US doing this. We are excited about this new partnership and we look forward to increasing carvaloo installations over the next few months.”
“We are thrilled to partner with Free2move,” shared Dr. Tom Althoff, Managing Director at carvaloo. “The ability to help optimize an already excellent customer experience is why we created this AI damage detection software. We are excited to already kick things off with the caravaloo-equipped vehicles in the Washington D.C. area, and we look forward to growing this initiative across the country.”
For more information on Free2move and how carvaloo is further streamlining the customer experience, contact the Free2move media contact below.
Free2move is the only global mobility brand offering a complete and unique ecosystem for its private and professional customers around the world. Relying on data and technology, Free2move puts the customer experience at the heart of the business to reinvent mobility. Following a mobility marketplace approach, Free2move offers a range of services to satisfy the multiple travel needs of its customers - from one minute to several days or months with car-sharing, short, medium, or long-term rental as well as parking spaces via one app. The company is headquartered in Paris, France, and is part of the multinational Stellantis Group. Free2move in figures: more than 6 million customers, 450,000 rental vehicles, 500,000 parking spaces.
carvaloo is a German tech company specializing in machine learning and automotive AI-technology. Since 2018, carvaloo has been providing the first reliable real-time damage detection to major customers in car sharing, car rental and logistics. Their unique solution analyzes telematics data and is able to accurately identify and report damage based on the recognition of specific motion patterns. carvaloo increases efficiency, trust and safety across all areas of shared mobility and sustainable transport.